Letter to Our Customers Regarding COVID-19

Dear Customers, 

As a valued member of the International Used Truck Centers family, we appreciate the trust you place in us to get you and your business moving. 

As Navistar continues to closely monitor the coronavirus (COVID-19) outbreak, the safety of our employees, business partners and customers is our top priority. Given the nature of this rapidly fluctuating situation and out of an abundance of caution for the safety of all our employees and visitors, we are taking extra precautions at our 15 International Used Truck Centers. We have implemented a high standard of cleanliness, to help limit the spread of COVID-19 and maintain a safe and clean work environment. We have trained staff to sanitize all surfaces multiple times a day and implemented other procedures recommended by the Center for Disease Control (CDC) to reduce the risk of COVID-19 spread and exposure. 

Our facilities remain open to accommodate our customers. To further protect the health of employees and visitors in our facilities, we are requiring all customers to fill out a Visitor Health Screening Report upon visiting a Used Truck Center. International Used Truck Centers is committed to delivering a superior buying experience you know and trust, in an environment that protects your well-being. 

Take Advantage of Digital Retailing with International Used Trucks 

The following tools are available to help aid you in the used truck buying process while limiting your time at a Used Truck Center: 

  • Interactive Website: Browse inventory online, shop specials, value your trade
    Best-in-Class Photos: Over thirty high resolution pictures of the inside/outside enabling you to see in detail the condition of your next used truck.
    3rd Party Detailed Condition Reports: To ensure International Used Trucks is transparent regarding the condition of all units online we are the only OE in the industry with a 3rd party condition report providing system ratings for the following components (Engine, Trans/Clutch, Paint/Body, Interior, Tires).
    Certified Pre-Owned Trucks: Certified units pass a rigorous inspection process enabling International to offer standard on all Certified units a 90-day buyer’s assurance warranty, and a System1 (one-year Engine and Aftertreatment warranty) providing with peace of mind in these uncertain times

Start Your Deal Now: 

  • Chat Feature: Our staff is happy to facilitate as much of the deal as possible from the comfort of your own home. Use the chat or text function on the website to speak to a sales representative immediately
    Online Credit Applications: Apply for financing direct at www.internationalusedtrucks.com with no effect on your credit score to get your deal started now
    ➢ Where state law permits sales documents/contracts can be sent and signed electronically 

Great programs and promotional offerings are available today. Ask about our $0 down payment program, No Haggle peace-of-mind pricing, and our exclusive 6 months free My LOVE rewards Diamond Status program. 

If you have questions about how Navistar is monitoring COVID-19 and mitigating its impact on our business, please letter on our website from Navistar President and CEO, Troy Clarke here. Thank you truck drivers and customers on the road making critical deliveries during this time of uncertainty.